True Wireless and Snug Fit
Enjoy the freedom of true wireless dual ear stereo design. The earbuds can be used individually (Single Track Mode) or together (Stereo Mode). Key features include:
- Ultra mini size (25mm diameter)
- Ergonomic design with 2 optional hooks
- Stable and comfortable fit for long periods
- Includes S/M/L ear tips for a custom fit
Crystal Clear Sound
Experience exceptional sound quality with the latest Wireless 5.0 technology. Features include:
- Multi-point technology for simultaneous connection to 2 mobile devices
- High-quality, high-speed signal transmission
- Impressive stereo sound up to 49.2ft (optimal distance: 3-5m/9.9-16.4ft)
- High-sensitive microphone with CVC 6.0 and DSP noise cancellation for clear sound in noisy environments
High-Efficiency Magnetic Charging
Conveniently charge your earbuds with the magnetic charging dock. Features include:
- 2600mAh charging box that can charge a single earbud up to 30 times
- 6 hours of daily music playback for up to a month without worrying about low battery
- Acts as a universal power bank for earbuds or smartphones
Extended Battery Life
Enjoy up to:
- 90 hours of stereo audio playback with the charging case
- 180 hours of single earbud use by alternating between earbuds
IPX4 Waterproof and One-Key Operation
Take your music outdoors with confidence. Features include:
- IPX4 waterproof design for outdoor use
- One-key operation for easy control of functions like answering/ending calls, playing/pausing music, pairing, and power on/off
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 1-4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once the tracking numbers are available we will issue those to you via email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@winebeercoolerdirect.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to info@winebeercoolerdirect.com and we will process an insurance claim on your behalf.
Returns
Please review each individual product and supplier they each have their own return policy. If the specified days for each individual product have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
In most cases, you will be responsible for the cost of shipping your item both ways, as well as a 30% Restocking charge.
For suppliers that do not accept returns, we cannot accept returns or accept them on a case by case basis.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@winebeercoolerdirect.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees as well.
Questions & Answers
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