SHIPMENT PROCESSING

Our shipment process begins with order confirmation, followed by our team carefully packing your items to ensure they arrive in perfect condition. We ship from our USA stock, offering fast delivery to your doorstep. Once shipped, you will receive a tracking number to monitor your package's progress. We are committed to providing quick and reliable shipping to get your products to you as soon as possible.

DAMAGES

If your product arrives damaged, please contact us within a reasonable timeframe with clear proof of the damage, such as photos. We will gladly process a replacement for you once we verify the issue. Your satisfaction is our priority, and we are here to ensure you receive a quality product. do not hesitate to reach out to us at support@shopdirectdeals.com

RETURNS

We offer a 30-day return policy to ensure your satisfaction. If you're not completely happy with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Items must be unused, in original packaging, and in the same condition as when received. To initiate a return, please contact our customer support team. We are committed to making the return process simple and hassle-free for you.

CANCELLATIONS

You can cancel your order within 24 hours of purchase for a full refund. To do so, please contact our customer support team as soon as possible. Once the order has been processed or shipped, cancellations may no longer be available. We strive to provide quick and efficient service to ensure your satisfaction.