Key Features
● 3-in-1 Function: This countertop water dispenser cooler features 3 temperature settings, which is able to provide you with hot water (≥194℉), cold water(≤46.4℉) or chill ice according to your different needs. It can make 12 pcs bullet-shaped ice cubes per cycle in just 10-13 mins.
● Easy Operation and Child-safe Lock: The one-touch control panel with soft buttons and indicator lights allows you to operate the water dispenser with ease. It will remind you of adding water when the water tank is empty. Better yet, the child-safe lock ensures high-level security, protect your kids from accidental injuries.
● 2 Ways to Add Water: On the top of the top-loading water cooler dispenser exist a water jug core that fits 3-5 gallon water bottle to ensure consistent water supply. Also, you can refill the water tank by adding drinkable water manually through the water jug core.
● User-friendly Design: The drip tray not only can avoid water accumulation or wetness on the countertop due to water spillage, but also can be removed for easy cleaning. Besides, the water dispenser is equipped with a night light that provides you with much convenience of drinking water at night.
● Wide Range of Application: The stainless steel water cooler dispenser with ice maker combines stylish appearance and practical functions in one. What's more, its 48 dB operation sound won't disturb your work or study, making it a perfect choice for your home, office, dormitory and other places you need it.
Note: If the ice making and ice water functions are turned on at the same time, the machine will make ice water first by default. It takes about 15 minutes to make ice water. After the ice water is ready, it will start to make ice.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 1-4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once the tracking numbers are available we will issue those to you via email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@winebeercoolerdirect.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to info@winebeercoolerdirect.com and we will process an insurance claim on your behalf.
Returns
Please review each individual product and supplier they each have their own return policy. If the specified days for each individual product have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
In most cases, you will be responsible for the cost of shipping your item both ways, as well as a 30% Restocking charge.
For suppliers that do not accept returns, we cannot accept returns or accept them on a case by case basis.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@winebeercoolerdirect.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees as well.
Questions & Answers
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